THE HIGH SECURITY COUNTER TERRORIST ANTI TERRA RANGE SUCCESSFULLY CRASH TESTED TO BSI PAS 68:2008 & DOS K12 STANDARDS |
 |
Questionnaire |
THE HIGH SECURITY COUNTER TERRORIST ANTI TERRA RANGE SUCCESSFULLY CRASH TESTED TO BSI PAS 68:2008 & DOS K12 STANDARDS |
|
Questionnaire |
Name*: |
|
Company*: |
|
Contact Address*: |
|
Telephone no.* |
|
| Email address: | |
Contract Number |
|
Site Address*: |
Please use the following rate to answer the questions
|
| The communication between Frontier Pitts and your office | |
The procedure for requesting an engineer to site (on a callout) |
|
The quality of work carried out on a maintenance visit |
|
The cost effectiveness of the maintenance contracts provided |
|
The renewal procedure for your contract |
|
Were copies of the maintenance sheets left on site? |
|
Were you contacted prior to each maintenance visit? |
| THE SERVICE LEVEL |
| Ability to meet the contracted response times specified | |
| Ability of engineers to deal with your problem | |
| Time taken between the initial visit and the quotation | |
| Time taken to carry out the repair once it has been authorised | |
| The quality of the repairs carried out | |
| The overall level of service we provide you | |
| Would you like to be contacted about the above issues |
Comments: |
